Privacy policy
This policy describes how Unstuck EDU LAB (“we”, “us”) handles information when you use our website and services. By using the site, you agree to this policy. If you do not agree, please stop using the service.
Information we collect
- Account data: name, email, and credentials you provide at registration or sign-in (including third-party login if enabled).
- Usage & learning data: test attempts, answers, timings, confidence selections, and related analytics used to power adaptive features.
- Technical data: IP address, browser type, device information, and cookies or similar technologies needed for security and sessions.
- Communications: messages you send us (e.g. contact or support).
- Newsletter: email address if you subscribe to updates.
How we use information
- Provide, operate, and improve the platform (including adaptive testing and analytics).
- Authenticate users, prevent fraud, and protect security.
- Send service-related notices and, where permitted, marketing (you can opt out of marketing).
- Comply with law and enforce our terms.
Legal basis (where applicable)
We process data as necessary to perform our contract with you, pursue legitimate interests (e.g. improving the product, security), or comply with legal obligations.
Sharing
We do not sell your personal information. We may share data with trusted processors (e.g. hosting, email delivery, analytics) who assist us under contract, or when required by law. Optional AI features may send aggregated performance statistics to configured AI providers—only as needed to generate coaching text.
Retention
We retain data as long as your account is active and as needed for legal, security, or analytics purposes, then delete or anonymize it where appropriate.
Your rights
Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact us at contact@unstuckedulab.in to make a request.
Children
Our services are intended for learners who are old enough to consent in their jurisdiction (or who use the site with a parent or guardian’s involvement where required).
International transfers
Data may be processed in countries where we or our providers operate. We take steps designed to ensure appropriate safeguards where required.
Changes
We may update this policy from time to time. The “Last updated” date will change when we do.
Contact
For privacy questions: Contact us or contact@unstuckedulab.in.